Michael came to direct our business via a non-traditional route. He brings a wealth of knowledge – degrees in chemistry, electrical engineering and business – and some rather atypical professional experience. He joined the Air Force in his early 20s and spent his career designing satellites for the Department of Defense. A rewarding career to be sure; however, when he got the call to take over the family business, his interests turned from space, back to earth. No more temporary assignments, Phoenix is indeed his home base.
Michael became president and owner of Bell Cleaners in 2001. He has served as the Chairman of the Board and President of the Western States Drycleaners and Launderers Association, and was named Drycleaner of the Year in 2004, 2005, 2007.
In 2004, he purchased the CRDN franchise for the state of Arizona. Within one year, Michael was asked to join the Partners Advisory Committee and recently completed a 10-year commitment. CRDN recognized Michael as its "Shining Star" in 2004; the Arizona franchise has achieved Platinum Level in sales each year of operation. In addition, CRDN of Arizona has been ranked the Number One franchise in the nation on two occasions since it opened its doors.
The CRDN of Arizona franchise has consistently received numerous awards for its impressive sales and customer service programs. Notably, the company has achieved ranking within the Top 10 franchises, internationally, since it opened.
In the local community, Michael is active in the Order of Malta and the Knights of Columbus. He has served on the St. Francis Xavier Finance and Development committee, and currently serves on the St. Francis Xavier Pastoral Council.
Laura oversees all aspects of marketing for both Bell Drapery and CRDN of Arizona. She brings nearly 40 years of experience in the fields of marketing, public relations, and advertising, with expertise in corporate branding. Her career spans a diverse network of clients served through her agency, The Jordan Group, Inc. where she has overseen award winning programs in crisis communications, special events and promotional collateral writing.
Laura is an accredited member (APR) of PRSA (Public Relations Society of America), and recently completed coursework to earn the designation, CRM: Certified in Reputation Management. She is the recipient of the PRSA PERCY award, given by professional peers to a practitioner who demonstrates excellence in their professional, personal and civic endeavors. Laura also is a member of the esteemed PRSA Counselors Academy.
In the local community, Laura is an Encore Fellow with Experience Matters, recently completed a 10-year term of service on the prestigious Walter Cronkite School of Journalism Board. Other board commitments include the Catholic Community Foundation Development Board, National Charity League, Phoenix Chapter, and the St. Francis Xavier Capital Campaign Executive Board.